Transforming Ideas into Intelligent Solutions

1. Introduction

SmartAI Soft ("we," "us," "our," "SmartAI Soft") is deeply committed to protecting your privacy and the personal information that you provide to us when accessing or using our services, products, or this website (the "Site"). We believe in total transparency regarding how we gather, store, and utilize the information that we collect during your visit to this Site or through our various service channels. This Privacy Policy ("Policy") serves as a comprehensive guide to our practices and your rights regarding the data you share with us.

Please be advised that this Policy may change over time as our services evolve and as global privacy regulations are updated; we encourage you to reread it periodically to stay informed. Amendments, modifications, or changes to this Policy will be posted at this URL and will be effective immediately upon posting. Your continued use of this Site following the posting of any amendment constitutes your formal acceptance of the revised terms. If you do not agree with the terms set forth in this Policy, please refrain from using this Site and do not provide any personal information to us.

2. Restrictions

This Policy covers your access to our Services and this Site, which are exclusively designed for a professional audience and are not intended for access or use by persons under the age of 18. We do not intentionally collect or use Personal Data from users that we have reason to believe are under the age of 18. If we become aware that we have inadvertently collected personal data from a minor without verifiable parental consent, we will take immediate steps to delete that information from our servers. We ask that parents and guardians monitor their children's internet usage to help enforce our privacy policy by instructing them never to provide personal data through this Site.

3. Personal Data Collected

Generally, we gather Personal Data and Other Data to provide a seamless user experience and to fulfill our contractual obligations to you. Personal data is broadly defined as information that identifies you or can be used to identify or contact you, such as your full name, email address, physical address, state of residence, and phone numbers. We may need to collect and process this data in order to provide requested products, information, or Services to you, or because we are legally required to do so by government authorities.

Account Registration

The registration process requires that you provide your name, email address, address, phone number, company affiliation, and tax information where applicable. This information is stored securely on our servers and is accessible to anyone with whom you share your username and password. For this reason, we strongly urge you to safeguard your login credentials carefully and never disclose them to any unauthorized person to prevent data breaches.

Log Data & Usage Metrics

When you interact with our Site, we automatically collect network and connection information, including your Internet Service Provider (ISP) and Internet Protocol (IP) addresses. We also log device identifiers, browser types, application versions, operating systems, user agent details, and time zone settings. This diagnostic data helps us analyze occurrences of technical errors, settings preferences, interaction history, and user journey clickstreams to improve Site performance.

Sensitive Data Warning: We explicitly ask that you do not send us, and you do not disclose, any sensitive Personal Data on or through this Site. This includes information related to social security numbers, racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership. Disclosing such information is at your own risk and is outside the intended use of this platform.

4. Use and Disclosure

Our primary goal in collecting and using your information is to enhance and improve our Services while ensuring a safe and customized experience. We only utilize Personal Data for legitimate business purposes, such as delivering products you have ordered, providing information about service updates, and conducting internal research and development to innovate our offerings. Furthermore, we use this data to detect and prevent fraud, ensure the protection of our customers, and comply with strict legal obligations, including responding to requests from court orders or government authorities.

Service Delivery We process data to fulfill orders, maintain site security, and correct technical problems. This allows our employees, agents, and contractors to operate the Site effectively and ensure your account remains in good standing.
Marketing & Comms From time to time, we may use your data to inform you of products, programs, and promotions that we believe may be of interest to you. You maintain the right to opt-out of these electronic marketing messages at any time.

5. Cookies & Tracking

To enhance your internet experience on this Site, our service providers and we may use 'cookies' and other similar tracking technologies like pixel tags and web beacons. Cookies are small data files that a web server transfers to an individual's computer for recordkeeping, security, and to facilitate your ongoing access to and use of our Site. We use strictly necessary cookies for account authentication, analytics cookies to understand user behavior, and advertising cookies to build user profiles and show you relevant products based on your history.

Most web browsers allow you to automatically decline cookies or to be given the choice of declining or accepting them from a particular website. However, please note that if cookies are disabled, certain features of this Site may not operate as intended, and your user experience may be significantly diminished. We also utilize third-party services like Google Analytics and HubSpot Analytics to collect and analyze information about Site use and to report on activities and trends across the platform.

6. Security

While there is no such thing as "perfect security" on the Internet, we take every reasonable precaution to ensure the safety and integrity of your Personal Data. This information is stored on secure, non-publicly accessible servers and is protected by administrative, technical, and physical safeguards designed to prevent unauthorized access, maintenance data accuracy, and ensure the correct use of information. Although we work tirelessly to maintain our network and systems, we cannot absolute guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please notify us immediately at: info@smartaisoft.com.

7. Governing Law

Use of this Site is governed by United States law and the laws of the State of Wyoming, without regard to conflict of law principles. You consent to the exclusive jurisdiction of the state and federal courts located in Wyoming for any legal action arising from the use of this Site or these policies. Any disputes that cannot be resolved through mutual agreement shall be settled by binding arbitration in Wyoming in accordance with the International Arbitration Rules set by the International Centre for Dispute Resolution. If any provision of this Policy is held to be illegal or unenforceable by a court of competent jurisdiction, the remaining portions shall remain in full force and effect.

Privacy Policy